Terms of Use

Terms of Use - Kurtgeigen

These Terms of Use (“Terms”) govern your access to and use of Kurtgeigen.com (“Website”), including all content, features, and services related to the Kensington collection, designer handbags, footwear, and luxury accessories (collectively “Offerings”). By accessing or using the Website, you (“User” or “You”) agree to be bound by these Terms, as well as our Privacy Policy, Shipping Policy, and Refund Policy (all available on the Website). We recommend reviewing these Terms carefully to understand your rights and obligations when engaging with Kurtgeigen’s luxury digital experience.

1. Eligibility to Use the Website

  • You must be at least 18 years old to access or use the Website. By using the Website, you confirm you are of legal age and have the capacity to enter into these Terms.
  • If accessing the Website on behalf of a business or entity, you warrant that you have the authority to bind such business or entity to these Terms.
  • Kurtgeigen reserves the right to restrict, suspend, or terminate your access to the Website at any time, without prior notice, if you violate these Terms, engage in fraudulent or unlawful activity, or pose a risk to the Website’s integrity, other Users, or our luxury brand reputation.

2. Account Creation & Management

  • Account Registration: To access exclusive features (e.g., saving favorite Kensington collection pieces, tracking orders, accessing personalized styling recommendations), you may need to create a User account. When registering, you must provide accurate, complete, and up-to-date information (including your full name, email address, and a secure password).
  • Account Security: You are solely responsible for maintaining the confidentiality of your account credentials (password, email address) and for all activities conducted under your account. Immediately notify Kurtgeigen at [email protected] if you suspect unauthorized access to your account (e.g., unknown login activity, changes to personal information). Kurtgeigen shall not be liable for any loss or damage resulting from your failure to protect your account.
  • Account Termination: You may delete your account at any time by contacting our concierge team via email. Kurtgeigen may also terminate or suspend your account without prior notice if you violate these Terms (e.g., fraudulent use, misuse of exclusive content, unauthorized sharing of account access). Upon termination, you will lose access to account-specific features, but any existing orders will be governed by our Terms of Purchase.

3. Permitted Uses of the Website

You may use the Website only for lawful purposes and in accordance with these Terms, consistent with Kurtgeigen’s luxury brand values:
  • Browsing the Website to explore Offerings (e.g., Kensington collection new styles, designer handbags, footwear, accessories) and access product information (materials, dimensions, care guidelines).
  • Creating and managing a User account to place orders, save favorite items, track shipments, and receive personalized luxury recommendations.
  • Contacting our concierge team for pre-purchase inquiries (e.g., Kensington collection sizing, material care), order support, or styling advice via authorized channels.
  • Subscribing to our exclusive newsletter (to receive updates on Kensington collection launches, designer collaborations, and private shopping events) and opting out at any time via the “unsubscribe” link in our communications.
  • Sharing Website content (e.g., product pages, collection previews) for personal, non-commercial purposes, provided you credit Kurtgeigen and do not alter or misrepresent the content (including brand logos, product images, or pricing information).

4. Prohibited Uses of the Website

You may not use the Website for any unlawful, fraudulent, or harmful purpose—especially those that compromise the luxury integrity of Kurtgeigen or infringe on the rights of others. Prohibited activities include, but are not limited to:
  • Accessing or attempting to access restricted areas of the Website (e.g., administrative portals, customer data databases, proprietary design files) without authorization.
  • Using automated tools (e.g., bots, scrapers, crawlers) to collect, extract, or copy Website content (including product images, descriptions, pricing, or User data) without prior written permission from Kurtgeigen.
  • Uploading, transmitting, or distributing malware, viruses, or other harmful software that could damage the Website, Kurtgeigen’s systems, or other Users’ devices.
  • Making false or misleading claims (e.g., creating fake accounts, submitting fraudulent orders, impersonating Kurtgeigen representatives or other Users).
  • Violating intellectual property rights (e.g., reproducing, modifying, distributing, or selling the Website’s logos, product designs, content, or brand name without authorization; using Kurtgeigen’s trademarks in counterfeit or unauthorized promotions).
  • Interfering with the Website’s functionality (e.g., overloading servers, disrupting navigation, bypassing security measures, manipulating product availability or reviews).
  • Using the Website to promote or sell third-party products or services, or to send unsolicited commercial communications (spam), hate speech, discriminatory content, or material that is obscene, violent, or inconsistent with luxury brand standards.
  • Collecting or sharing personal information of other Users (e.g., contact details, purchase history) without explicit permission.
  • Engaging in any activity that could damage Kurtgeigen’s reputation (e.g., posting negative, false reviews to manipulate public perception; misusing Kensington collection imagery for unapproved purposes).

5. Intellectual Property Rights

  • Kurtgeigen’s Intellectual Property: All content on the Website (including text, logos, graphics, product images, videos, software, brand names, and product designs for the Kensington collection and designer Offerings) is the exclusive property of Kurtgeigen or its licensors and is protected by copyright, trademark, and other intellectual property laws worldwide. You may not use, reproduce, modify, distribute, or display any such content without prior written permission from Kurtgeigen.
  • User-Generated Content: If you submit user-generated content (e.g., styling photos featuring Kurtgeigen Offerings, reviews, or feedback), you grant Kurtgeigen a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute the content for marketing, promotional, or brand-building purposes—with attribution to you, if applicable. You warrant that:
    • You own or have the legal right to submit the content and that it does not infringe on any third party’s intellectual property, privacy, or other rights.
    • The content is accurate, appropriate, and consistent with Kurtgeigen’s luxury brand values (e.g., no offensive, misleading, or low-quality imagery).
    • You have obtained all necessary consents for any third parties featured in the content.

6. Website Availability & Content Accuracy

  • Availability: Kurtgeigen strives to keep the Website accessible 24/7, but we do not guarantee uninterrupted or error-free access. The Website may be temporarily unavailable for maintenance, updates, or technical issues (with or without prior notice). Kurtgeigen shall not be liable for any loss, inconvenience, or damages resulting from Website downtime (e.g., missed pre-order opportunities for Kensington collection items).
  • Content Accuracy: We make every effort to ensure Website content (including product details, pricing, availability, and styling information) is accurate and up-to-date. However, errors may occur (e.g., typographical mistakes, temporary inventory discrepancies, or slight color variations in product images). Kurtgeigen reserves the right to correct errors and update content at any time without notice. We are not liable for any decisions you make based on outdated or incorrect content (e.g., purchasing a product based on inaccurate sizing information).

7. Links to Third-Party Websites

The Website may contain links to third-party sites (e.g., social media platforms, payment processors, or luxury lifestyle partners). These links are provided for convenience only, and Kurtgeigen does not control or endorse the content, privacy policies, or practices of third-party sites. You access third-party websites at your own risk, and Kurtgeigen shall not be liable for any loss or damage arising from your use of such sites. We recommend reviewing the privacy policy and terms of use of any third-party site before sharing personal information.

8. Limitation of Liability

  • Disclaimer of Warranties: The Website and its content are provided “as is” and “as available” without any warranties of any kind (express or implied), including warranties of merchantability, fitness for a particular purpose, or non-infringement. Kurtgeigen does not warrant that the Website will be secure, error-free, or compatible with your device, or that our Offerings will meet your specific expectations (except as outlined in our Refund Policy).
  • Limitation of Liability: To the maximum extent permitted by law, Kurtgeigen shall not be liable for any direct, indirect, incidental, special, or consequential damages (e.g., loss of data, loss of profits, inconvenience, or damage to reputation) arising from your access to or use of the Website, or your purchase or use of our Offerings, even if we have been advised of the possibility of such damages. Our total liability for any claim related to the Website or your order shall not exceed the total amount you have paid to Kurtgeigen for the relevant Offerings.

9. Indemnification

You agree to indemnify, defend, and hold harmless Kurtgeigen, its officers, employees, and licensors from and against any claims, losses, damages, liabilities, and expenses (including attorney fees) arising from:
  • Your use of the Website or violation of these Terms.
  • Your submission of user-generated content (e.g., claims of copyright infringement, defamation, or invasion of privacy).
  • Your purchase or use of our Offerings (including any disputes with third parties related to the products).
  • Any breach of your representations or warranties under these Terms.

10. Changes to These Terms

Kurtgeigen may update these Terms of Use periodically to reflect changes in business practices, legal requirements, or luxury service offerings (e.g., new Website features, Kensington collection customization options). When we make changes, we will revise the “Last Updated” date at the top of this page and post the revised Terms on the Website. Your continued access to or use of the Website after the update takes effect constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically to stay informed of updates.

11. Governing Law & Dispute Resolution

  • Governing Law: These Terms shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of laws principles.
  • Dispute Resolution: Any dispute arising from or related to these Terms or your use of the Website shall first be resolved through good-faith negotiation by contacting our concierge team at [email protected]. If the dispute cannot be resolved through negotiation, it shall be submitted to binding arbitration in New York City, New York, in accordance with the rules of the American Arbitration Association. Arbitration awards shall be final and binding on both parties.

12. Contact Us

If you have questions, concerns, or disputes related to these Terms of Use or your use of the Website, please contact our dedicated concierge team at [email protected]. We respond within 24 business hours and are committed to resolving your inquiry with the elegance and attention to detail that defines the Kurtgeigen luxury experience.
By accessing or using Kurtgeigen.com, you acknowledge that you have read, understood, and agreed to these Terms of Use.